A Video Message from CEO Ben Erwin

Ben Erwin, President and CEO of PSAV/Encore, provides his perspective on the current state of the events industry due to COVID-19, the impact to our company, the strategic adjustments we have taken, and his vision for the future as our new CEO.

[vc_row][vc_column][vc_column_text]August 23, 2020 | Press Release

SCHILLER PARK, Ill. – August 24, 2020 –  PSAV, a leader in global event production, today announced that Ben Erwin has been named Chief Executive Officer, effective immediately, and will maintain his current title as President. In his new role, Erwin will be responsible for driving the strategic direction of the Company and overseeing the execution of its business plan.

This leadership transition occurs as PSAV continues to take a leading role in helping its customers adjust to the current environment of the meeting and events industry. Erwin succeeds Mike Mcllwain, who has served as CEO since 2011.

“I am honored to assume the role of CEO during this pivotal time,” Erwin said. “We are focused on positioning PSAV for a return to growth and long-term success as we continue to provide creative solutions to our customers and venue partners.”

Erwin continued, “On behalf of the entire team, I want to thank Mike for all he has done for PSAV during his tenure and, personally, for his mentorship and guidance to help me prepare for this role. His impact will continue to be felt by our organization long after his formal departure from the business.”

“Ben has been an important partner in supporting PSAV’s growth over the last five years, and he has the right combination of leadership skills and financial and operational acumen to guide the Company well into the future,” Mcllwain added. “Along with our full Board, I am confident in his ability to step seamlessly into the CEO role and build on our more than 80-year history of helping to bring unforgettable events to life.”

About Ben Erwin

Erwin was named PSAV President in October 2018. In that role, he was responsible for global operations, sales and marketing, IT and product management. Erwin was hired in 2015 as the Company’s Chief Financial Officer where he was responsible for global accounting, treasury, financial planning and analysis, tax and product management. Before joining PSAV, he served as Chief Financial Officer for TestAmerica Laboratories, where he led all accounting, finance, treasury, information technology and legal functions. Prior to 2011, he served as SVP Corporate Development for Cornell Companies, where he managed corporate strategy, financial planning and analysis, public market capital transactions, and investor relations.

Erwin earned bachelor’s degrees in Economics and Political Science from Wake Forest University. He is currently serving on the board of directors for both PCMA and the American Hotel & Lodging Association (AHLA).

About PSAV®

The PSAV family of companies serves as a global leader in event experiences, providing creative, production, advanced technology and staging services to help meeting professionals deliver more dynamic and impactful experiences at their meetings, trade shows and events. The company operates in more than 20 countries across North America, Europe, the Middle East, Australia and Asia. It is the trusted partner and exclusive on-site provider of choice at leading venues worldwide. PSAV was recently named to the Forbes 2018 and 2019 America’s Best Employer list. The company is headquartered in Schiller Park, Ill. www.psav.com.

 

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[vc_row][vc_column][vc_column_text]May 18, 2020 | Press Release

Leading Response to Evolving Customer Needs

SCHILLER PARK, Ill., May 18, 2020 – PSAV, a global leader in event experiences, has created MeetSAFE, a set of guidelines to help the live event industry safely adapt to the changing landscape for meetings and events. As the world begins to reopen from COVID-19 shutdowns, PSAV successfully provides guidance for event planners on how to safely and responsibly host events.

Designed to inspire trust and confidence, the set of tools is focused on redesigning events to successfully deliver on the strategic goals of the meeting while defining new guidelines to minimize risk and promote health. Doing so safely will be the first priority of all planning activities as the ability to conduct in-person meetings will be dependent on making people feel safe in any setting.

“Our industry has more to consider when planning live events in the future. While there has been an explosion of virtual events due to today’s environment, we know there will be a time when both hybrid and fully live meetings will return,” said Ben Erwin, President of PSAV. “People feel a strong desire for face-to-face interactions, so we wanted to be proactive and offer guidance on how they can ensure important live meetings and events are productive, but also safe at the same time.”

The MeetSAFE guidelines were developed with four key areas of focus in mind: event design, room layout / traffic flow, technology enhancements, and cleaning guidelines. With input from venue partners, event planners and leading industry associations, the new guidelines include a series of meeting formats, technology solutions, and other recommendations that outline paths around how the event industry could re-open during the early phases of recovery.

“The Events Industry Council applauds PSAV for its leadership through this effort to provide relevant guidance and tools to industry professionals,” commented Amy Calvert, CEO of the Events Industry Council. “We are encouraged and inspired by the work we are seeing in all segments and regions to address today’s challenge and adapt for the future. The APEX COVID-19 Business Recovery Task Force is focused on curating and sharing accepted practices across the global events ecosystem and will include this tool in that work.”

“PSAV has long been a pioneer in the meetings and events space, and their MeetSAFE initiative demonstrates their commitment to meeting the challenges and expectations presented by COVID-19,” said Chip Rogers, President & CEO of the American Hotel & Lodging Association. “Aligned with the hotel industry’s newly announced Safe Stay standards, these tools will be critical in preparing America’s hotels to safely welcome back guests and employees as the economy reopens.”

To view the overview of PSAV’s MeetSAFE guidelines, visit https://www.psav.com/what-we-do/industry-advocacy/meetSAFE

About PSAV®
The PSAV family of companies serves as a global leader in event experiences, providing creative, production, advanced technology and staging services to help meeting professionals deliver more dynamic and impactful experiences at their meetings, trade shows and events. The team consists of approximately 14,000 professionals across 2,100 on-site venue locations and more than 50 regional warehouses. The company operates in more than 20 countries across North America, Europe, the Middle East, Australia and Asia. It is the trusted partner and exclusive on-site provider of choice at leading venues worldwide. PSAV was recently named to the Forbes 2018 and 2019 America’s Best Employer list. The company is headquartered in Schiller Park, Ill. www.psav.com.

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Media Contact

Bob Niersbach
Director, Communications
rniersbach@psav.com
(847) 385-3619

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[vc_row][vc_column][vc_column_text]As a global company of 14,000 employees operating in 23 countries, we are learning, along with the world, the impacts of COVID-19 for our industry, our communities and our teams. We are proud to be a part of an incredibly resilient hospitality and events industry. We are actively engaging with our many venue partners and industry associations (e.g. PCMA, MPI), and remain focused on designing solutions to help you connect and inspire your attendees. That is true today and will be true tomorrow.

While there are many questions we cannot answer, what I can offer you is a clear description of what we as a company are doing to respond to the situation:

  • Our first focus remains the health and safety of our team members and our clients. We are closely monitoring this situation. We remain in close contact with our venue partners to respond to any notice of potential exposure at any event we support. We are working with governmental and industry organizations to stay abreast of the current guidelines.
  • For cancellation notifications received on or after March 16, 2020, no cancellation fees will apply for cancelled events scheduled to take place between March 16 and May 15, 2020 in alignment with CDC and Health Canada recommendations.
  • For events cancelled prior to March 16, 2020 and prior to any city and provincial order or ban, 100 percent of cancellation fees paid may be applied as a credit (less any pre-event direct costs incurred) to events that rebook  before December 31, 2020.
  • Finally, we have expanded our virtual events team to ensure we can support more customers with the ability to connect meetings and remote participants in different locations. If you would like to learn more about how our team could help you, reach out your FMAV contact.

There is still much we do not know about the impact COVID-19 will have on our communities and our industry. What I do know is this will pass. We remain focused on delivering incredible experiences that ‘connect and inspire’ in all of our markets and countries around the globe.

Regards,
David Campbell
Managing Director – Canada
FMAV

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Growth and capabilities support change to acquired company name

SCHILLER PARK, Ill., March 3, 2020 – PSAV, a global leader in event experiences, announced today that it will align its portfolio of companies under a new master brand and will assume the name Encore.

With a global footprint reaching more than 20 countries, PSAV has experienced tremendous growth in recent years extending the solutions it provides customers to create event experiences. The Company has built a strong portfolio of event experience capabilities with the recent acquisitions of Encore Event Technologies and other leading brands such as Hargrove, Hawthorn, KFP, FMAV and Eclipse. This move will unify the brands to more accurately depict the combined companies’ industry leadership, end-to-end event capabilities, and service excellence.

“Encore is a strong brand in our family of companies and adoption of its name will better reflect the full suite of event capabilities we provide,” said Mike McIlwain, CEO. “Together, the brands in our portfolio provide creative, production, advanced technology and staging services to customers all around the world. We are very excited to begin this transition that strongly supports our mission to connect and inspire audiences.”

Under the Encore name, the new brand will be launched later this summer with an entirely new brand identity. Over the coming months, the migration strategy for the complete portfolio of companies will be defined, beginning with Freeman AV Canada, which will adopt the new brand name on March 31, 2020. Freeman AV Canada was included in the Encore acquisition by PSAV last year.

“The evolution of our brand is in response to simplifying our message to customers,” added Cathy Schlosberg, SVP, Marketing. “We know our customers desire to deliver innovative, impactful, transformative event experiences, and they want to work with a provider who can deliver a seamless experience no matter where they are in the world. We believe we can more effectively represent that under a new, global master brand that maximizes the very best from our already strong roster of leading companies.”

About PSAV®

The PSAV family of companies serves as a global leader in event experiences, providing creative, production, advanced technology and staging services to help meeting professionals deliver more dynamic and impactful experiences at their meetings, trade shows and events. The team consists of approximately 14,000 professionals across 2,100 on-site venue locations and more than 50 regional warehouses. The company operates in more than 20 countries across North America, Europe, the Middle East, Australia and Asia. It is the trusted partner and exclusive on-site provider of choice at leading venues worldwide. PSAV was recently named to the Forbes 2018 and 2019 America’s Best Employer list. The company is headquartered in Schiller Park, Ill.  www.psav.com.