Ready. Set. Impact.

Events have power. The power to connect and inspire.

When people come together, ideas take root. Relationships are built. Real change happens.

With imagination and skill, the latest technology, and a passion for excellence, we create innovative event solutions.

Our Canadian team of creators, innovators and experts, we transform events into immersive, collaborative experiences that deliver real results.

Encore Canada. Events that Transform.

Our Story

What We Do

We’ve been creating memorable event experiences that connect and inspire, and engage and transform organizations for decades. With a customer-first mindset and a hospitality focus, we have an unmatched breadth and depth of event production services to support our customers through every step in the event planning and management process.

In partnership with event planners, hotels, venues, and staging customers, we create and execute thousands of events annually – in person, virtual and hybrid – of any size, at any venue, anywhere in the world. Our core values are embedded in our DNA, and our team members are innovators and collaborators at heart – highly trained experts that intuitively combine creative, production and technology services to deliver unparalleled service excellence for you.

About Us

We have aligned our portfolio of companies (including PSAV Canada, FMAV and Encore Canada which was previously Freeman AV Canada) under a new master brand and assumed the name Encore. With a global footprint reaching more than 20 countries, we have experienced tremendous growth in recent years, extending the solutions we provide customers to create in-person, virtual and hybrid event experiences..

 

Global Reach. Local Insight

Our global, national, and local network of industry experts allow us to offer something no one else can. You get the expertise of a partner that understands local nuances with the vast resources of a global leader to deliver the same level of service excellence, time after time, — no matter where your event takes you.

Whether it be a hotel, convention center, restaurant, museum, or other event space, we have global reach to deliver a consistent experience and measurable results

National Support

    • Hundreds of Canadian of industry leading experts
    • 200+ In-house venue locations in more than 5 provinces
    • Regional Network of warehouses
    • 20+ production centre locations across.
    • 300,000+ in-person, virtual and hybrid events produced annually.
  •  

Global Resources

    • Thousands of industry leading experts
    • 2,100+ In-house venue locations in 23 countries
    • Global network of regional warehouses
    • Global production capabilities
    • 7 Million in-person, virtual and hybrid events produced annually
    • #1 Provider to hotel chains
    • #1 Casino/gaming provider

 

Consistency Means

    • A unified experience for you and your participants in any venue or location.
    • A partner that has knowledge and understanding of your event goals.
    • Saving time on on-boarding new team members for every event.
    • A clear understanding of your brand and message.

Purpose, Mission, Values

 

The Encore Canada brand is built on the foundation of our purpose, mission and values. We represent these ideals in the way we serve our customers and team members globally.

 

Our Purpose

To connect and inspire people.

Our Mission

To be an invaluable partner on our customers’ journeys

Our Values

To deliver world class service, see the big picture, value people, drive results and do the right thing.

We are Different

 

Innovation

Through relentless research and thought leadership our designated teams set the industry standards in innovation.

Collaboration

Listening closely to our customers is key to developing a highly personalized approach to each event partnership.

Expertise

With a rich heritage of end-to-end solutions and in-house capabilities, our passionate teams are highly skilled at delivering measurable results.

Excellence

No matter where you are in the world, our commitment to customer service and operational excellence is unparalleled.

1.7 Million

IN-PERSON, VIRTUAL AND HYBRID EVENTS PRODUCED ANNUALLY

10+

YEARS IN
INDUSTRY

80

YEARS IN
INDUSTRY

2,100

IN-HOUSE VENUE LOCATIONS IN 20 COUNTRIES

Leadership

Our leadership team of seasoned hospitality-focused experts define industry standards around the world.

Brian Farrell

Brian Farrell

Joining Encore Canada in 1984, Brian brought a well-rounded financial background that provided the experience... Learn More
Steve Bury

Steve Bury

With nearly 40 years of industry experience, including more than 25 with Encore Canada, Steve... Learn More
Jay Lanchbury

Jay Lanchbury

Starting with Encore Canada in 2004, Jay brings an impressive resume to the table. From... Learn More
Peter Cornforth

Peter Cornforth

Peter is a passionate AV professional who still loves the business after 30 years. He... Learn More
Neil MacNeil

Neil MacNeil

Working in various markets across Canada, Neil brings over 25 years of event production and... Learn More
Serge Kijner

Serge Kijner

When Serge joined Encore Canada in 2016, he brought more than 18 years of leadership... Learn More
Bernard Carignan, M.B.A.

Bernard Carignan, M.B.A.

As vice president of Encore Canada eastern region, Bernard strives every day to deepen the... Learn More
Nozer Bhathena

Nozer Bhathena

Nozer Bhathena is PSAV’s Vice President of Canada’s Venue operations. He is responsible for P&L... Learn More
Madeleine Bart

Madeleine Bart

Starting in the event marketing industry in 2011, Madeleine has a wide range of experience... Learn More
Sonya Crisp

Sonya Crisp

Sonya joined PSAV in January of 2018, starting at the 2018 GLM. Sonya partners with... Learn More
Mark Bullen

Mark Bullen

As the vice president of information services, Mark creates target paths of innovation and service... Learn More
David Campbell

David Campbell

David Campbell is Encore Canada’s most senior executive responsible for developing strategies, driving growth, maintaining operational excellence and ensuring customer and employee... Learn More

Industry Advocacy

Our participation and support is paramount to maintaining and strengthening the events industry.

We do so through engagement, volunteerism, board participation at global and local organizational chapters throughout the world, in-person, hybrid and digital event production, as well as thought leadership and education.