Feature Blogger: Customer Service. It’s Simple Really.
“It does not take monumental steps to capture someone’s attention and to offer exceptional service,” says Lorraine Behnan, Trainer, Keynote Speaker and Coach. According to Behnan, it can be those small acts or consideration and care that make the most impact on a customer. In Behnan’s latest blog post, titled Customer Service. It’s Simple Really., she offers witty customer service anecdotes that demonstrate how the simple things make a lasting impression and encourage retention of a special supplier or a valued customer.